87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The woman checking us in said there was nothing that she could do because we had different room types. We changed our rooms twice in one day. Parking is very limited. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. We had a certified service animal with us still in training. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Kudos to room service. Bathroom was large and clean. You can sort and/or filter them by time of year, review score, and more. Contributions should be appropriate for a global audience. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. more. GROSS. but location was the best thing ofall. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. I put it in toilet paper and checked it. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. We have more than 70 million property reviews, all from real, verified guests. It was exactly what I had expected after reading everyone's reviews. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The amenities were fantastic! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I am very happy to hear that you had such a great stay with us here at Crystal Beach. Yes, guests have access to a pool during their stay. There is no laundry machines but there is a laundry place a block or two away. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Parking is very limited. Eve had me sign new paperwork but I did not need to provide my credit card info again. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. . This time was just as nice as before. The staff was super friendly and helpful. We brought it up to the front desk and asked for a new room. Big bathroom. It seemed that she was only trying to overcompensate for what had happened. The view was beautiful. After their trip, guests tell us about their stay. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! We LOVE Crystal Beach!!!!! Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Your contribution should be yours. The staff was very helpful when we had questions about the facility. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. Customer service/satisfaction is not a priority at this hotel. Our room was a very nice size and very clean. The room was large, with microwave and refridge. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: They asked him for his room number and just gave him a replacement key. . We brought it up to the front desk and asked for a new room. Crystal Beach Hotel in Ocean City. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. Thanks for a great vacation. Thanks for the review and we hope to see you again! Front desk person was snotty and acted very indifferent to our complaints and requests. Barracuda's Bar & Grill, and direct access to the beach! I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. Our room was clean and spacious. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. Copyright 19962023 Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. The lady at the front desk was very standoffish and rude. I don't think we'll ever be returning, though.More. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. There are so many great places to eat within walking distance. I was initially very pleased with the Crystal Beach Hotel in Ocean City. The Carousel Hotel did refund our money thankfully. 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. Look no further than Barracuda's Bar & Grill! We love this hotel. It had 2 queen beds. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. It had been less than 2 hours how could she not remember. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Overall a nice stay I will however try a different hotel next time. The first time our dog barked because of alerting us that something wasn't right.she's very protective! I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Liked the spacious mini fridge and micro. Booking.com. She checked me in. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Hotel is very out dated (old) needs a serious upgrade. Do yourself a favor and stay someplace else. Our room was clean and spacious. I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. To see correct prices and occupancy info, add the number and ages of children in your group to your search. The room was clean and the hotel was great. We actually got a picture of this one. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Please see our partners for more details. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). The pool is small but the kids enjoyed it. Additional sorting options might be available (by type of traveler, by score, etc). Right on the boardwalk. 2500 N. Baltimore Ave., Ocean City, MD, 21842. Beautiful location. It was exactly what I had expected after reading everyone's reviews. The room was clean and the hotel was great. Crystal clear that I wont stay here again! We could see ocean and the bay, sunset took my breathe away. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Review tags are currently only available for English language reviews. Thank you so much for the excellent review! Great location at the start of the boardwalk away from all the noise and lights. This is the version of our website addressed to speakers of English in Malaysia. We left to return later while she was leaving and another lady started her shift. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. The view was beautiful. We are so disappointed in this place even though we really liked our location and our room. I would definitely stay here again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. WiFi is available in all areas and is free of charge. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. updated. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. There was no daily housekeeping service during our stay. We could see ocean and the bay, sunset took my breathe away. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. Our entire stay was under 48 hours. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. This was our 1st getaway during Covid and it was very nice. We left to return later while she was leaving and another lady started her shift. Please note that all Special Requests are subject to availability and additional charges may apply. Thanks again for the review and we hope to see you again soon! Only a customer who booked through Booking.com and stayed at a specific property can write a review. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. more. We were content with the new room up until about midnight. Our entire stay was under 48 hours. The only way to leave a review is to first make a booking. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Please dont include personal, political, ethical, or religious commentary. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Loved everything, staff was great, room was clean, pool was on point. Tripadvisor performs checks on reviews. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Great bed, could use better pillows. Our view from the balcony on the 5th floor was amazing. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. I stayed here two years ago and was very pleased with the entire hotel. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. Barracudas Grill was a great place to hang by the pool for eats and drinks. Thanks for the review and we hope to see you again! It is the perfect location on the boardwalk. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Hungry? Crystal Beach Hotel takes special requests add in the next step! Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Own or manage this property? For specific inquiries, we recommend calling ahead to confirm. The room was clean and the hotel was great. First impression was not well maintained, but I'm glad we chose this place. Plenty of places to eat and everything is within walking distance. She then assigned us a new room. Taxes and fees that are shown are estimates only. Please see our partners for more details. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. I was initially very pleased with the Crystal Beach Hotel in Ocean City. but location was the best thing ofall. Harrison Hall Hotel (from USD 74) Show all photos We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. Additional charges may apply. Get the travel advice you need. The hotel staff is very friendly and accomodating. There were bugs in the other bed too. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Yes, free parking, a parking garage, and street parking are available to guests. Something went wrong please try again later. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! Would def recommend. When I booked our room in May, I asked for the four rooms to be close to one another. Eve gave me room keys for room 519. It was around 1:30am at this point and I was in bed. The Ocean is directly connected with the boardwalk. Barracuda restaurant had great food. Shower. I take great pride in hearing how wonderful your stay was! After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Yes, guests often enjoy the city view available here. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Staff was less than easy to get along with. We took a four-day weekend here in June 2022 for the Father's Day holiday. I stayed here two years ago and was very pleased with the entire hotel. YUCK! During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). And we actually thought about staying a couple extra daysNOT! Liked the spacious mini fridge and micro. Ice machine didn't work. The lady at the front desk was very standoffish and rude. The card has yet to be reimbursed). more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Room met all our expectations. Brunch, The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. The food at the Barracuda Bar was plentiful and good. Report inappropriate content forsynthia NJ 5 posts 4. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Each review score is between 1 and 10. Nice place to stay. Room types may vary. Tripadvisor performs checks on reviews. Next time I would like to stay a little more towards the boardwalk. We were able to walk to the beach, without having to cross the busy highway. Well, as the days went on,we constantly tried to keep our dog very quiet. They even allowed us to come back and us the amenities after check out. Reviews are most valuable when they are original and unbiased. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The property offers free parking. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 I cannot say enough of wonderful things about this hotel and staff. Lock in the lowest price from these sites. Highly recommended! She didn't know why it was unsafe just that she was told it was unsafe. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. This lets us know our reviews come from real guests like you. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. 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