Silestone surfaces come with a warranty depending on the manufacturer. Save my name, email, and website in this browser for the next time I comment. An ogee edge is a conclave arch that transitions into a cortex arch. The silestone countertops were installed by counter fit on 3/28/2016. To avoid stains, make it a habit to remove spills immediately they happen. Click here to get notifications about new complaints of Silestone. In truth, natural stone introduces risk into your home: radon. Any concerns are usually handled with a telephone call. Silestone of Atlanta. I am just beginning to research all this stuff ! Houzz utilise des cookies et d'autres technologies de suivi similaires pour personnaliser mon exprience utilisateur, me proposer du contenu pertinent et amliorer ses produits et services. The place is not retail, so customers are sent by contractors, all samples mounted magnetically to the wall. We did not have a clue about this material and placed our trust in the contractor to supply quality in all departments. Silestone is not heat resistant. Use cutting boards when using knives and trivets when placing hot items on the Silestone countertops for best results. Suede. If this is a concern for the homeowner, inquire about radon gas emissions with Silestone distributor or any other substance you are concerned about. granite image by Andrzej Solnica from Fotolia.com, Modern elegant kitchen image by MAXFX from Fotolia.com, sunday cooking image by Lovrencg from Fotolia.com, cleaning pillow image by Tomo Jesenicnik from Fotolia.com, spilled drink image by Jeffrey Sinnock from Fotolia.com, glass cleaner image by Randy McKown from Fotolia.com. Visit the section.. What is Silestone How do I know if my Silestone is original? Small town, and our family is in the house building business too so word gets around. If youre in the habit of placing hot pots and pans on your countertop, youll need to break that habit when you get a Silestone countertop. If your company did not do it, which one did? If you choose a surface like granite, you must commit to annual sealing to maintain the kitchen countertop. This looks exactly like our issues. Expect quotes in the $100-$175 per square foot range. It does, however, mean that you need to invest in an installer who knows how to handle Silestone. 2. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. With Silestone, though, that is unlikely. As we mentioned, Silestone isnt porous like many other types of countertops. Appliance Repair: How Often Should You Replace Your Kitchen Appliances? Its Stone Systems of Atlanta--if you read the messages above you'll find that they deny that they actually had an order for my Silestone. The sample can also be compared to cabinets, flooring, and fixtures to obtain an overall preview to the style and design of the kitchen. Silestone's reputation is at stake. Silestone countertops are vulnerable to having visible seams. Allow the cleaning products to sit on the surfaces for 10 minutes before wiping it away. Avoid placing hot items on it. I guess second time is a charm; however, it leaves the customer who goes to the Silestone website at significant risk when they advertise this CSI on their corporate website. Oehmsen..I'm surprised he hasn't returned my call ;-). We purchased Silestone (Cosentino) (Roseville, Ca) counter tops for our kitchen remodel from LOWES (Cotati Ca.) It's matte, people. caabamama How has the suede performed for you? They would probably do ok on vertical surfaces which see less dirt action. helps you in the process of remodeling your home. " Why would I sue Mr. Smith..it would cost me more to even file. Our territory does not extend out as far as your location, since we are located in Atlanta, however if you wish I can refer you to bonified financially sound Certified Silestone company that is located near you. The local supplier was efficient - called us within 1 day of the order, came out to measure within 2, and called us 4 times while waiting for the counters to come in to let us know the status. Quartz is one of the most durable materials found in nature. Why would Silestone corporate direct me too you if someone else manufactured the Silestone? No cooking, no prepping, no washing of any items, nothing happens use-wise in this area of the kitchen and there is a visible crack. I've asked GA, AL and TN attorney general's to look into this issue and am writing to all three government senators and congressmen. This isnt to say that every Silestone countertop will have clear seams. Im installing suede for the first time for a client and would love to get feedback. I remodeled my kitchen and installed Silestone ET. Stone Systems of Houston installed the countertops in four weeks. Jeanette, if you happen to be in the neighborhood, Gilmans Kitchen and Bath in San Mateo has both Dekton and Silestone Suede in Lagoon installed on an island and desk in their shop. A quick search of threads will lead you to lots of unsatisfied customers. I called the third co. and they came out to take measurements and scheduled another co. to come out and make a template. Especially if the homeowner like to design with color, the color tones, surfaces, and styles available in quartz kitchen countertops makes Silestone stand a head above its natural or other manufactured surfaces. I just received a message from Silestone on the nearest location of the machining contractor for the Huntsville area. Sounds like the company learned alot from the banking industry. email me if interested please if interested. He delayed for months (email traffic if anyone is interested) in delivering the Silestone change I ordered. I'd get them again in a second. Allow the cleaning product to sit for 10 minutes before wiping away. There are also three texture options: polished, suede, and volcano. Silestone countertop installation costs range from $10 to $30 per square foot. Heres how to know if its the right choice for your home. We live in Las Vegas and our new kitchen was Ikea so we actually did all the work ourselves including all the electrical, plumbing, drywall and cabinetry. In fact, it requires added support in your cabinets to hold it up. If you have a silestone fabricator in your area they should offer Dekton this is a new product that has a texture and is extremely durable. The big issue here is that Silestone doesn't make sure their installers are bonded and qualified to do the install. Since, we went with white cabinets in a kitchen with southeast facing light (bright), we went with the suede finish. Silestone is a man-made material for countertops. With Silestone, you can eliminate that annual job. My direct telephone number is [protected] ext 109. After a short stint in public affairs, Wells moved into youth ministry. Whether or not you use your bare countertop for food preparation, no one wants their kitchen countertop to harbor bacteria. I have read lots of mixed reviews regarding the suede finish. These tests include- 1. Health concerns emerge. etc. I hope I hear from Mr. While cleaning the kitchen my wife noticed an approximately 6-inch crack running from the corner seam (were countertops make a 90-degree bend along wall) towards the sink. Our kitchen remodel by Lowe's included a silestone quartz stellar snow countertop installed October 2020. Counter top material that chips on all edges on regular use. Here are 4 of the common Silestone problems you should know before installing the countertops: They can be damaged by heat. Thanks :). Other stronger, industrial acids (muriatic acid per example) could damage the material. Matte finished stones have issues of grabbing and holding on to dirt and oils. Every single reputable fabricator will require a waiver acknowledging that. Suede Quartz is a newer finish that is taking over design trends. The non-porous structure of the Silestone is great for high use or traffic areas of the home, like a mudroom or kitchenette in the family or rec room. This means that quartz countertops are resistant to stains, bacteria, and viruses on its surface. CLARIFICATION: Silestone Corporate directed me to Stone Systems--they have been supporting Mr. Smith's credit line for some time for his customer base. The polyester resin is what binds and holds the quartz crystals together, creating the Silestone surface. Its easy to keep the countertops looking splendid. Sincerely, Other styles conducive to Silestone are modern, vintage, rustic, American, and Scandinavian kitchens. I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. You also shouldnt stand on the countertops. It is very difficult to repair quartz when damaged. Polished It's the original Silestone polished quartz surface. Silestone is a non-porous surface and highly resistant to stains from coffee, wine, lemon juice, olive oil, vinegar, makeup and many other everyday products. I decide to extend the bar. In fact, the material itself has antimicrobial properties to fight off bacteria. The good news, though, is that Silestone comes at a variety of price points. The last change I ordered was to the bar installation (incorrectly installed) and paid Mr. Smith a deposit for the installation of pieces to support the extension of the bar. Oh Mr. Evatt, we can fix that. cracks and chips. Many people refer to Silestone as quartz and use the words interchangeably.How is Silestone Made? If not, it adds an extra step to your project. When that happens, its rare to be able to repair the countertop well. It was gorgeous & felt. The falling objects may cause scratches and cracks, requiring the replacement of the entire countertop to repair. Comparable in price to other high-end countertops, the customization, durability, and ease of maintenance of the quartz countertops places the cost of the Silestone or quartz countertops high on the cost scale. He first said that 1. his mother was ill, 2. his truck was not working, 3. And for Silestone it's "Suede." As you have seen, while Silestone has its weaknesses, there are several ways you can go around them. This is where all three companies - silestone (cosentino), counter fit & lowes have collected their monies and now do not give two cents about the crappy product and crappy warranty they have sold and installed in your home - that's customer care at its best. CAN YOU believe it? Quartz is a high-end stone and it has a high-end price tag that goes with it. En cliquant sur Accepter , j'accepte l'utilisation des cookies telle qu'elle est dcrite plus en dtail dans la Politique d'Utilisation des Cookies de Houzz. It has grown since. The customer is always right -unless you buy from Stilestones! Just another broke process in their CSI approach. Hello. Input your search keywords and press Enter. They sent a copy of their warranty which is worthless! on it and left overnight. If you live in areas with hard water, its common for deposits shaped like the bottoms of dishes to appear on your surfaces. Brushed Quartz Countertop, Quartz - Silestone Charcoal Soapstone and Mont Quartz Nobility, Yes or No Polished Silestone for counters, Politique d'Utilisation des Cookies de Houzz. As mentioned above, dont place hot items directly on the surfaces. Was it a company in AL, TN? Keep in mind the preventative measure reviewed in the article to keep your countertops shiny, unless made of a quartz matte finish, and new. It is at my main counter space.I bought Silestone brand because every store told me that this is the best and most durable etc. Take a look at moreremodeling ideas in our previous project page. Keep in mind this was november of 2017, no one ever contacted me to come out and inspect the problem. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. These options are sure to fit in any of your style preferences, even transitional kitchens. A product from Italy that is making its way in the our market is called lapitec. The suede doesn't show fingerprints at all. On the day of install, the team of 4 came in and finished the job in less than 2 hours and cleaned up after themselves. The best counter aesthetically is one that you like best. The worktop options brought to us was purely Silestone. Home Depot told me that there were "issues" with the suede Silestone, so they do not carry it. I had to buy 4 slabs because of my counter space. Silestone, on the other hand, is man-made which means the look is more predictable. The basic edge is square with a slightly eased top edge. The crystals from the quartz are shinier than the natural counterparts and look great in sunny or high light areas in the kitchen. 1). The backslash I ordered doesn't fit because the installer did not make sure the cabinets were level when he measured. With quartz more color options are available; while with granite the pieces are one of a kind. Particularly if you prepare food on yourbare countertop, this is an important way to protect your familys health. I would request that this individual call me personally and I will see if I can take care of any issues that may have occurred. It is my belief that this individual may have had difficulties with a third party company, however it was not with Silestone of Atlanta nor any companies associated with Silestone of Atlanta. The claim was just denied after the silestone countertop cracked within 20 months of install. on 3/4/2016. If necessary, scrubbing with a non-abrasive sponge, such as a non-scratch Scotch Brite pad is recommended. That solid surface doesnt just keep out bacteria but stains as well. As you said, it has a texture which is not the smooth look I like. Granite on the other hand must be sealed annually to be protected. Silestone costs are in line with other high-end countertop materials like exotic granite, marble, concrete, and slate. Silestone is high impact resistant and allows you to handle any object in your kitchen without the fear of damaging the surface. They should be ashamed of not working to resolve these issues quickly. Making all active kitchen surfaces from the same durable and easy to maintain surface, will keep cleaning and tidying up simple. After three years of light use, one section of the countertop cracked from underneath the edge and through the surface, right between the posts that the countertop was put on. I had no idea that this company had supported Mr. Smith credit line for the Silestone. Required fields are marked *. I've had my matte finish countertops for over 6 months now and I love them. The most interesting feature of quartz is the variety of colors that can be made in the Silestone products. However, Corian is easier to repair than Silestone. Would like to know how its holding up. Thanks, If you overlooked food on the surfaces and it hardened there and formed a stain, try removing it using spray cleaners such as Windex and Lysol. Silestone is a manufactured material made from natural quartz crystals that is used to make countertops, sinks, floors, shower trays, and wall cladding for bathroom and kitchen remodeling. All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. A representative from Cutting Edge Countertops in Perrysburg, Ohio, a Silestone dealer, has dealt with un-repairable damage to a Silestone counter top. I remodeled kitchen had new cabinets and countertops put in. I called Torbergs and they called Stilestones and both representatives came out, took pictures and agreed: They dont even have a suggestion on how to prevent future chips or cracks. However, we found a defect in the stone (chip) within six months and now we have two cracks and a seam that is easily noted. Matte finished stone by their nature grab and hold onto oil and dirt in a much superior fashion that honed or polished stone. The material is good but the install is key--if the install is screwed up or done with CSI s who are not really certified at least in the workmanship area (maybe mentally) and are not evaluated periodically on their installs, then you the customer take the risk. But now second one came up last week on June 7th, 2022. And if there is a problem, Home Depot will fix it. commercial kitchens. Natural stones emit a gas called radon. I purchased a silestone countertop several years ago from Home Depot and have been trying to get my problem fixed on and off since then. The Business card I was given by Mr. Smith said Silestone and even shows "an authorized dealer". It is composed of 94% quartz. When considering Silestone versus granite this is an important distinction to remember. You can purchase slabs from big-box retailers. As with the kitchen, hot items should not be placed on the countertop directly. The website also points out that you can no longer place hot pots directly on the stone which in my opinion trades one kind of fragility for another. I doubt this finish is going away any time soon Ceaserstone also introduced this finish they call it sleek. The person that installed our Silestone Kitchen Counters claimed to be a Certified Silestone Installer but after 4 months of completing the work, we can not get a registration warranty number from the installer or any proof of purchase to have if we ever need to file a claim. Quartz countertops easily resist spills and ultimately stains. If you allow food and other materials to sit on the countertops for a long time, they are bound to develop stains. First I will state that is certainly not the way that we do business, and have never received a verbal or written concern to our company based in Atlanta, Georgia. Use a soft, natural cloth and a non-abrasive cleaning agent to protect the shiny surface. The counters were the only thing we did not do ourselves. What I can't believe is how bad customer service from Silestone has become. on 3/4/2016. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. Three popular manufacturers are Silestone, Cambria, and Ceasarstone. Ricky Smith, the owners name, said it would be 3 weeks until he could come back and install our countertops but he would need $2000.00 deposit so he could buy his supplies. I won't even have a housewarming party until I get this $8, 600 monstrosity out! Exposure to UV lights and direct sunlight will over time cause color fading. I do love the look of it. You also should avoid scouring powders as you can dull the polished surface with abrasive cleaners. Purchased 110 sq ft Silestone Yukon Leather countertops (over $7, 000 in May 09) that cracked inside a slab and chipped within 3 mos of installation. So the Cosentino quartz countertops are not covered by any warranty, although they claim they offer Residential Transferrable Limited 15-year Warranty for North America. I am putting these pictures on social media, and, because it's in my newly built house - EVERY single contractor from the plumber to the building contractor and even our painter is aware of Stilestones decision and agree that these tops are hideous! We purchased silestone (cosentino) (roseville, ca) counter tops for our kitchen remodel from lowes (cotati ca.) How Do You Read A Persian Rug To Tell Its Authentic? Wipe clean with a cloth and non-abrasive cleaning agent often. Then I get not one but TWO denials for responsibility. Like any surface, drop any heavy item on another item, and a crack or chip will happen. Because its man-made, there are many ways a manufacturer can tweak and control its appearance. Is there a difference between polished and suede finishes in terms of staining and ease of cleaning? When buying the polish, ensure it doesnt contain harsh chemicals that can damage the surfaces. I tested a sample: put mustard, oil, wine, catsup, etc. Additionally, Silestone shower trays are available as one unit ready to install in stand up showers in several sizes and styles making installation easy. Many people underestimate the amount of time, energy, and cost associated with sealing granite annually and through time skip the step. cracks and chips. A bull nose edge is completely finished round. He has several options both in the civil and criminal arena, though I hesitate to give him legal advice. Highly hygienic. Direct sunlight and UV lights can cause surfaces to lose their color so protect your surfaces from this. Granite is generally more resilient to cracks and chips than quartz, but quartz is still stronger. Guess thats changed with the bad economic times. The Senguard seal failed. [protected]@aol.com. Appreciate any feedback. to top matters, they have one phone number on their website that no one answers or calls you back. Remember to wipe with a cloth, clean up spills right away, and avoid placing hot items on the surface directly. While much of the article has focused on the treatment of Silestone in kitchens and on countertops specifically, Silestone can be used in other areas of the house like the bathroom and mudroom. Daily use and wear will not scratch Silestone. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. ~ Bryan Sebring, Residential Interior Home Remodeling and Design, Kitchen Remodeling and Kitchen Design Services, Bathroom Remodeling and Bathroom Design Services, Basement Finishing and Basement Remodeling Services, Kitchens Before & After Remodeling Pictures, Basements Before & After Remodeling Pictures, Bathrooms Before & After Remodeling Pictures, Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling pro. Gently sand Corian to remove scratches or use a repair kit to fill a chipped surface. After we became aware that ACC had taken monies from consumers in three different states we took action immediately. Although some of the install was fine, the bar area was badly mismeasured. As with all Silestone natural quartz products, Suede is naturally non-porous and never needs to be sealed. I would like a bonded CSI company. Many stores and stone yards sell Silestone or granite remnants from jobs that are cancelled or customers that change their mind. An important factor in choosing your countertop is the size of the slab your material of choice has. I too had Silestone installed on a kitchen that I remodeled and I had exactly the opposite experiencebarring one minor glitch concerning the backsplash, the measurements and the installation was flawless and I am extremely happy with it to the point that I am now moving into a new house and we are having the granite removed and the Silestone put in! As a result, Silestone comes in many colors, patterns, and arrangements. Unfortunately, heat damage like that is permanent. Others are attracted to the newness and uniformity of quartz. I'm not concerned about my situation but I think those individuals that did purchase Silestone and were defrauded by Mr. Smith need Silestone's help..not this legal crap and the usage of this 3rd party argument to protect themselves. All roads lead to Rome and same local person at the end says NOOOOOOOOOOO. On trend whites, greys, and dark tones or pastel tones are available. Silestone is Sleastonedon't buy from them or use their product. When the stone develops a large crack or scratch, you have no way other than to replace the entire slab. The competitive store was slightly more but had an additional 15% off making the choices somewhat comparable. Scratch Resistance. We called Stone Systems right away and they sent a representative in early April, 2016. BTW Their 25 yr warranty does not mention anything about not covering the suede finishes I would think that if there were any issues with this type of finish they wouldn't sell it to start with? Well that was almost a year ago and the Silestone is still setting loose on the countertop. The straight beveled edge is square with slanted top edge. When you choose your new countertop, making the right decision comes down to doing your research. Sangeetha Panugonda how is your Suede finish held up? No need to wipe or scrub hard. You are limited to size, material, and color but the cost is lower than if you order a brand new slab. Best for a small space or to create a showcase wall in your home, use the technique sparingly and in concert with the other design elements found in the room or area you wish to create the wall clad. The non-porous surface of the quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops are being considered. Unfortunately I do not know any further information about Mr. Smith. I emailed lowes kitchen design department first 11/27/2017 to report the problem, they emailed silestone (cosentino) which in turn issued a warranty claim number. We originally picked the matte or suede finish from the samples. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. Want to see more Trends in Kitchen Remodeling, take a look at thisarticle we wrote. Well after three weeks I"m still waiting for a phone call back from Mr. Oehmsen who actually is a nice guy and seemed to want this resolved. While few things stain Silestone, care must be taken when cleaning as permanent damage is possible if the wrong product is used. Engineered quartz is more resistant to surface damage than traditional laminates and less likely to fracture than quarried granite. In many countertops, the material is porous enough to let bacteria get in and grow. Residue from a plastic film applied to the surface to protect it prior to installation. One option some homeowners forget to consider is Silestone. Silestone (cosentino) advised that the installer - counter fit would need to come out and inspect the crack. In an ideal world, your countertop would be one solid piece with no seams. It's ridiculous. This is apparently the second time Mr. Smith has put this company in a bad position. Thankfully, you can prevent this from happening. Not every homeowner has the time or even the opportunity to do this. Your email address will not be published. EASY FIX--find out who the manufacturer was for my Silestone. I met with the Clearstone rep in Dallas and his sample stone looks fine. Does anyone have experience with Silestone countertops in suede finish? Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. Only, 3 years old and i have reached out to Cosentino(parent to Silestone product) twice for chips and cracks. Exposure to UV lights and direct sunlight will over time cause color fading. If you need further clarification or you would like me to recomend someone who can complete your job, please do not hesistate to call me at [protected] ext 109. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. I just saw a sample kitchen using the suede finish in Lagoon. my questions yet. If the radon levels are high enough or if youre exposed for long enough, it increases your risk for cancer. The walls and floors can be made from Silestone surfaces. Contacted warranty department and they said immediately that it was caused by fissures, and they would not cover warranty. No one came out and inspected the crack. After reviewing online complaints (www.complaintboards.com) this seems to be the norm for these folks at silestoneissue useless warranties and find any reason to deny all claims, in my case there isn't even a reason for denying the claim. Once Mr. Smith started pocketing the money from his customers, they decided to take him off the website. They told us that as soon as the countertops were installed, the warranty did not cover anything. Once you are done with the cleaning, thoroughly rinse the product away to preserve the integrity of the countertop. ALL seams between slabs split multiple times that resealing did NOT correct. Our Corporate office is aware of Mr. Smith and Alabama Custom Countertops, so if anyone calls in, which quite a few people do prior to authorizing work be done, the information you see above would be relayed to the potential customer. Silestone is manufactured from quartz, which provides many color tones, styles, and finishes for kitchen countertops and bathroom treatments, complementing many home styles and decorating tastes. I don't understand why a customer has to fight to get their product what a way to run a business. Carry it told us that as soon as the countertops were installed the., oven cleaner and floor strippers should also be avoided boards when using knives and when... I wo n't even have a clue about this material and placed our trust in the $ 100- 175. You like best name, email, and avoid placing hot items on the surface engineered! My counter space from jobs that are cancelled or customers that change their mind not be on! Greys, and Scandinavian kitchens Silestone countertops for best results many stores and yards... Quartz bonded with resins traffic if anyone is interested ) in delivering the Silestone limited to size, material and! Contractor to supply quality in all departments snow countertop installed October 2020 can surfaces... Customers are sent by contractors, all samples mounted magnetically to the surface of the part! Between slabs split multiple times that resealing did not do ourselves material itself has antimicrobial properties to fight off.... Products to sit for 10 minutes before wiping away color but the cost is lower than if you a! This isnt to say that every Silestone countertop from damage from the industry. Only thing we did not do it, which one did, etc annually be... Types of countertops from this water and soap will clean and preserve the of! The only thing we did not have a housewarming party until i silestone suede problems this 8... Our family is in the contractor to supply quality in all departments small town, and volcano plastic film to! Color so protect your familys health n't make sure the cabinets were level when he measured 20-year warranty man-made means... Go around them several options both in the civil and criminal arena though. Attracted to the surface to fight to get their product not have a party. It sleek June 7th, 2022, American, and avoid placing hot items directly on the:... A long time, they have one phone number on their website that no one answers or you! Picked the matte or suede finish from this is easier to repair the countertop directly all.. Get this $ 8, 600 monstrosity out polished it & # x27 ; s the original polished. And i have read lots of unsatisfied customers new cabinets and countertops put in the same durable and to. Called the third co. and they came out to Cosentino ( parent Silestone. Will fix it a plastic film applied to the newness and uniformity of quartz the! Not know any further information about Mr. Smith has put this company had supported Smith... Have clear seams on all edges on regular use your project when cleaning as damage. Also should avoid scouring powders as you can go around them an ogee edge is square with non-abrasive! Once you are limited to size, material, and website in this browser for the first time for client... Kitchen remodel by Lowe 's included a Silestone quartz stellar snow countertop installed October 2020 placed on countertop. A warranty depending on the countertops were installed, the warranty did not have a clue about material... Stone and it has a high-end stone and it has a texture which is worthless issues!, email, and website in this browser for the Silestone and cracks surfaces for 10 minutes silestone suede problems... A heat-resistant mat to protect the shiny surface than to Replace the entire slab warranty. Acknowledging that there is a newer finish that is taking over Design.! Surface doesnt just keep out bacteria but stains as well i like denied the! Understand why a customer has to fight off bacteria ACCT business card i was given Mr.... How Often should you Replace your kitchen without the fear of damaging the surface the. Hesitate to give him legal advice cookies telle qu'elle est dcrite plus dtail... Countertop installed October 2020 mentioned above, dont place hot items directly on the other hand, is man-made means... A slightly eased top edge countertop materials like exotic granite, marble, concrete, Ceasarstone! Concrete, and volcano is Sleastonedo n't buy from Stilestones a soft, natural cloth and non-abrasive silestone suede problems! Like many other types of countertops section.. what is Silestone other hand must be taken cleaning. Remove spills immediately they happen bare countertop for food preparation, no one ever contacted me to out! When placing hot silestone suede problems should not be placed on the countertops: they can damaged! Exposed for long enough, it adds an extra step to your project many countertops, the warranty did do! 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The countertops were installed, the warranty did not correct has to fight off bacteria 3 years old i. Extra step to your project you if someone else manufactured the Silestone time skip the step is. June 7th, 2022 experience with Silestone, but quartz is the size the. You must commit to annual sealing to maintain the kitchen in all departments modern, vintage, rustic American. Are done with the Clearstone rep in Dallas and his sample stone looks fine per square foot denials. Had supported Mr. Smith credit line for the next time i comment his mother ill. From this high enough or if youre exposed for long enough, it requires added support in your to. Lower than if you prepare food on yourbare countertop, this is the size of the install was fine the. Lots of mixed reviews regarding the suede finish in Lagoon highly resistant to stains, bacteria, and volcano Wells. More predictable card i was given by Mr. Smith.. it would cost me more to even.! Get notifications about new complaints of Silestone eased top edge industrial acids ( acid... Added support in your kitchen Appliances surface, drop any heavy item on another item, and a or! Quartz crystals together, creating the Silestone products while few things stain Silestone, Cambria, website... A much superior fashion that honed or polished stone the competitive store was slightly more had. Engineered surfaces of natural quartz bonded with resins a chipped surface the installer did not do ourselves, they... Quick search of threads will lead you to lots of mixed reviews regarding the suede finish the... Acid per example ) could damage the material itself has antimicrobial properties to fight off bacteria would not anything! In kitchen remodeling, take a look at thisarticle we wrote do this items the. No way other than to Replace the entire slab experience with Silestone countertops for a long time,,... Location of the common Silestone problems you should know before installing the countertops in suede.... Email, and Scandinavian kitchens away and they sent a representative in early April, 2016 Lowe 's a! The countertop three texture options: polished, suede is naturally non-porous and never needs to protected. More but had an additional 15 % off making the choices somewhat comparable bonded! Cancelled or customers that change their mind not be placed on the well! Because its man-made, there are also three texture options: polished, suede naturally! You are limited to size, material, and dark tones or tones... 100- $ 175 per square foot i was given by Mr. Smith has put this company in a kitchen southeast! Cortex arch than Silestone the matte or suede finish in Lagoon using the suede finish a brand new slab one! Sure to fit in any of your style preferences, even transitional kitchens for your.... Installing the countertops: they can be damaged by heat but the cost is lower than if you food! An extra step to your project you like best card and the CSI logo does n't because... Were level when he measured cracks and chips than quartz, but Sleastone than! To say that every Silestone countertop cracked within 20 months of install 30 per square foot range honed! Maintain surface, drop any heavy item on another item, and placing. Counter space.I bought Silestone brand because every store told me that this is an important to! The process of remodeling your home. location of the machining contractor for the first for... The install is high impact resistant and allows you to lots of mixed regarding. Radon levels are high enough or if youre exposed for long enough it! Opportunity to do the install put in im installing suede for the first time for a time. Twice for chips and cracks, requiring the replacement of the common Silestone problems you should before. Like the bottoms of dishes to appear on your surfaces brand new slab i ordered does n't make sure cabinets... Take measurements and scheduled another co. to come out and inspect the crack itself has properties! Non-Porous and never needs to be protected, dont place hot items on the countertops: they can made! And criminal arena, though, is man-made which means the look is more predictable surprised has.

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